MAILBUDDY LEGAL
Terms of Service
Last Updated: August 18th, 2026
1. 15-Day Free Trial
- Your 15-day trial begins upon account creation.
- No credit card is required to start the trial.
- After 15 days, access will be suspended.
- To continue, you must select a paid plan.
- Trial data is deleted after 30 days of inactivity.
2. Compliance With Anti-Spam Laws
By using this service, you agree to follow these regional laws:
- USA: CAN-SPAM Act
- Canada: CASL (requires express consent)
- UK: PECR and UK GDPR
- Australia: Spam Act 2003 (requires 5-day opt-out processing)
- New Zealand: Unsolicited Electronic Messages Act 2007
- South Africa: POPIA (Section 69)
3. Prohibited Content & Industries
We do not allow emails related to:
- Purchased lists or scraped data.
- Cryptocurrency, forex, or "get rich quick" schemes.
- Gambling, betting, or adult content.
- Pharmaceuticals or unverified supplements.
- Multi-level marketing (MLM) or pyramid schemes.
4. Mandatory Email Requirements
Every email sent through our platform must include:
- A valid physical mailing address of the sender.
- Accurate "From" and "Subject" lines.
5. Payments and Cancellation
- Paid subscriptions are billed monthly or annually.
- You may cancel at any time via the billing dashboard.
- No refunds for partial billing periods.
- We reserve the right to adjust pricing with 30 days’ notice.
6. Termination
- High bounce rates (>5%) may trigger account review.
- High spam complaint rates (>0.1%) may cause immediate suspension.
- Use of prohibited industries results in permanent termination.
7. Limitation of Liability
We provide the service "as is." We are not responsible for:
- Deliverability issues caused by your content.
- Legal penalties you incur for non-compliance.
- Loss of data or business profits.